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Philips Respironics Sleep Device Recall

Philip's Respironics Releases Sleep Device Recall Update and Tool for Patients

On March 8, 2022 Philip's Respironics posted an update in regards to the device recall and prioritization of replacement machines. There is now a second registration process if you have underlying health conditions that would prioritize your machine.


When logging into the patient portal, please be prepared to enter your registration confirmation number or serial number and to validate your identity using your last name, zip code, and last 4 digits of your phone number. In addition, you will have the opportunity to update your demographic and health information to be used to prioritize device remediation.



Please click the link below to be directed to the patient portal.


Patient Portal


Unfortunately, DME Companies are unable to register this information for patients, it is the patient's responsibility to register themselves for prioritization.


The links below will answer any frequently asked questions:


Patient Prioritization Process


Patient Journey Map



The link below directs to their main website for more information:


Philips Main Website


Philips Customer Service Hotline: 877-907-7508



Browning's Pharmacy and Health Care 141 E. Hibiscus Blvd., Melbourne, FL 32901  (321) 725-632013000 W. Colonial Blvd., Winter Garden, FL (407) 650-9585
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